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IntelyNet Field

Delete your account

IntelyNet Field accounts are issued by your employer. You can delete your own account at any time, from inside the app or by asking us, and you don't need your employer's approval.

Delete it in the app

  1. Open IntelyNet Field and sign in.
  2. Open your account (profile) screen and choose Delete account.
  3. Read the summary and type DELETE to confirm.
  4. You are signed out on that device, and the account can no longer sign in anywhere.

Ask us to delete it

If you can't sign in, email info@intelynet.com from the address you use to sign in, with the subject “Delete my IntelyNet Field account”, or call (800) 791-5763. We confirm the request with you and complete it within 30 days.

What is deleted

Your sign-in (email and password), every active session on every device, and any linked sign-in methods are deleted immediately. Your name and email are removed from your user profile, the profile is deactivated, and it is unlinked from your technician record and truck.

Where business records copied your name or email (for example staff notes or stock movement history), that copy is replaced with "Deleted user". Work data cached in the app on your device is cleared when you are signed out.

What is kept, and why

Your employer keeps the work records it needs to run its business and meet legal, safety, billing and audit obligations: visits, time entries, photos and signatures captured on jobs, materials used, job costs and invoices. After deletion these records no longer identify you by name.

Server logs and backups that contain account identifiers are removed on their normal retention schedule.

See our Privacy Policy for more on how IntelyNet handles personal information.